In his new role, Kellerstrass will lead KSM’s efforts to enhance, strengthen, and grow its product support offerings and improve overall customer experience. The company has worked to form a structure of Regional Service Managers, Regional Parts Managers, and Regional Product Support Sales Representative Managers to support customers, employees, and manufacturing partners in the wake of current and expected growth.
“David has displayed great leadership in his time at KSM and is a tireless champion for the culture we strive to build,” said Jeff Weller, Chief Operating Officer for KSM. “With his dedication to providing exceptional customer service, improving internal processes, and supporting our people, I am confident our parts and service operations will grow and excel under his watchful care.”
With well over a decade of experience in Komatsu dealership operations, Kellerstrass said he is grateful for the opportunity to lead KSM’s product support efforts at the highest level.
“Kirby-Smith Machinery has an amazing culture of supporting both our customers and team,” Kellerstrass said. “We are going to continue to build on that foundation as we grow our support capabilities and search for new opportunities to partner with customers in creating solutions to the challenges they face.”